Organization and Management Question Dec 2013
Posted by Ripon Abu Hasnat on Wednesday, September 10, 2014 | 0 comments
THE INSTITUTE OF BANKERS, BANGLADESH (IBB) Banking Diploma Examination, December, 2013
JAIBB
Organization & Management (OM)
Time-3 hours
(N. B. The figures in the right margin indicate full marks. Answer any five questions.)
1. (a) What is meant by management organization?
(b) Distinguish between formal and informal organization.
(c) State the differences between entrepreneur and intrapreneur.
2. (a) What do you understand by Human Resource Development? Why is it necessary?
(b) Discuss briefly the I-IRD evaluation steps.
(c) Describe the ethical issues involved in conducting FIRD evaluation.
3. (a) 'Management is based on environment.'- Discuss.
(b) Discuss the elements of internal and external environment of an organization.
4. (a) Define group. Explain the five-stage group development model.
(b) Define roles. What are the different issues associated with roles? Explain.
(c) When and why group decisions are effective?
5. (a) What is meant by 'business ethics'?
(b) What ethical guidelines should a bank manager follow?
(c) What is meant by code of conduct?
6. (a) Discuss the nature and importance of the lowest level of management.
(b) What is meant by span of supervision?
(c) What factors are to be considered in determining the optimum span of supervision?
7. (a) "Coordination is not a separate function of management. It is the essence of management."—Explain.
(b) Following Harold Koontz, justify the indusion of staffing as a function of management.
(c) Fallowing Henri Fayol, distinguish between unity of command and unity of direction.
8. (a) Distinguish between intrapersonal and interpersonal conflict.
(b) Discuss the principles of human resource management.
(c) Distinguish between morale and motivation and explain their 8 impact on employee behavior.
9. (a) Explain the concept of social responsibility.
(b) Discuss the ways of promoting social responsibility.
(c) "The managers of business organizations have responsibility to the interest groups and not to the society at large." Do you agree? Explain your answer.
10. (a) Define recruitment and selection.
(b) Briefly discuss the steps in a selection procedure.
(c) The process of job analysis generates three outcomes job description, job specification and job evaluation.
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